HANDLE QUERIES LIKE PRO. BEST TRAVEL CRM

Turn complex travel operations into simple, organized workflows your team loves.

Key Features of BestTravelCRM Software

Discover BestTravelCRM — the ultimate CRM solution built exclusively for the travel industry.

Unlimited Users

Add your entire team at no extra cost. Assign roles and control data access with ease.

Smart Itinerary Builder

Create day-by-day plans with hotels, transfers, and activities in minutes.

Lead Manager

Track every lead, client, and prospect from first inquiry to final booking.

Branded Itineraries

Share beautiful, agency-branded itineraries as PDFs or web links.

Invoicing & Payments

Generate invoices, accept payments, and track dues effortlessly.

Reminders

Automate follow-ups, task assignments, and payment reminders.

Advanced Reports

Monitor conversions, revenue trends, and agent performance in real time.

Supplier Management

Centralized database of hotels, DMCs, guides, and vendors for quick access.

Cloud Storage (Unlimited)

Store all client docs, vouchers, and invoices securely without limits.

Growth & Conversion

Track monthly targets, DSRs, and individual performance in one dashboard.

Supplier Connect

Send RFQs, follow-ups, and confirmations with a full communication log.

Employee Management

Assign tasks, measure productivity, and generate performance reports.

Masters Data

Centralize destinations, accommodations, activities, transfers, and documents.

Birthday Reminders

Automatic birthday/anniversary alerts for timely wishes and offers.

Third-Party Integrations

Connect WhatsApp, Gmail, Meta/Google Ads (via Pabbly, Zapier, Make) & more.

Expense Management

Record every expense and auto-calculate net profit per booking or agency-wide.

Priority Onboarding

Hands-on setup, data migration, and staff training for a smooth start.

Premium Support

Priority help via chat, email, or phone — quick resolutions, minimal downtime.

✨ Why Choose Us

Expertise

Over 8+ years in travel industry — we understand how agencies work.

Simplicity

Clean, intuitive interface designed for busy agents. No tech headaches, just results.

Speed

From lead to booking in record time. Reduce manual work and boost productivity.

Support

Dedicated onboarding and priority assistance ensure your team never feels stuck.

Innovation

Always evolving with the latest travel tech trends to keep you ahead of competitors.

Growth

Tools designed to help you scale — from small teams to enterprise-level operations.

Numbers that Matter

1,200+

Agencies onboarded

48 hrs

Avg. onboarding time

99.9%

System uptime

22

Countries served

💬 What Our Clients Say

Real feedback from travel agencies and tour operators who trust Best Travel CRM to grow their business.

Questions❓ We have answers.

Explore our most frequently asked questions and find quick, clear solutions for your travel business.

Best Travel CRM (by Arjunity) is a cloud-based Customer Relationship Management system built specifically for travel agencies. It helps you manage leads, build itineraries, send proposals, track bookings, manage clients & vendors, and automate workflows.

It’s designed for travel agencies, tour operators, travel consultants, and travel management companies of all sizes — from small agencies to large enterprises. It supports multi-agent teams, multiple locations, and scale.

Some key features include

  • Lead & pipeline management
  • Proposal & quotation builder
  • Itinerary builder (custom, multi-day)
  • Client & vendor database
  • Booking & invoice tracking
  • Automated workflows & reminders
  • Analytics & reporting
  • Integrations with email, payment gateways, etc.

With just a few clicks, agents can craft day-by-day travel plans including accommodations, transfers, activities, and notes. The itinerary is shareable with clients (PDF or web link), editable, and dynamically updated.

Absolutely. You can add multiple users with role-based permissions (admin, agent, viewer). Teams can collaborate with shared access to client files, itineraries, and notes.

Yes, you can! BestTravelCRM supports lead import from googlesheet. You can use third-party automation tools like Pabbly Connect, Zapier, Make (Integromat), or similar platforms to manage Meta Ads (Facebook & Instagram) and Google Ads.

These tools automatically capture leads from your ad campaigns and push them into GoogleSheets and the CRM can load in real time—so your team can follow up quickly without manually downloading and uploading leads.

Yes, it’s cloud-based, meaning you access it through a browser. No local installation is needed.

Yes. You can have a centralized database for clients and vendors.

Yes. You can generate professional proposals/quotes (with itinerary, pricing, terms) directly from the system and send them to clients for approval. This speeds up the sales process.

You can get dashboards and reports on metrics like lead conversion rates, sales by destination, agent performance, revenue forecasting, popular packages, etc. These insights help you grow strategically.

BestTravelCRM uses secure cloud infrastructure with secure authentication, role-based access controls and stringent privacy measures to protect your data.

Pricing is typically subscription-based (monthly/annual) per agency.

Yes, most CRM providers (including BestTravelCRM) offer a free trial or demo so you can test features before purchasing. Contact sales to schedule a demo.

Because it’s built for the travel industry: the modules, workflows, terminology, and integrations are tailored to travel agencies (itineraries, bookings, vendors). You won’t have to force general CRMs into your process. This means faster onboarding, more relevant features, and better ROI.

They provide onboarding support, user training, FAQs and tech support (via email, chat, or phone). Good support ensures your team adapts quickly.

Typically, your access will be disabled once the subscription ends. But you should be able to export your data (clients, bookings, reports) before that.

When is the right time for a travel agency to implement a CRM system?

If you see any of the following happening in your business, it's time to put CRM for Travel Agents and Tour Operators into action:

  • Tasks That Drain Time: When your team spends too much time on pointless manual data entry.
  • Inadequate Oversight: Not knowing how the sales funnel works, what your sales reps are doing, or how to prioritize or distribute leads.
  • 360° Lead Generation: If you have to switch between a lot of tools to get to your leads, you might want to think about using CRM.
  • Extended Sales Timelines: Not taking the right steps to connect with travelers leads to sales that aren't consistent.

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